Webinars have become an effective channel for the promotion of numerous products and services. Yet, even with successful webinars, there are many unexpected events that happen due to mistakes made during preparation. In this article, we’ll look at the most popular webinar mistakes and give the best ways of solving them. Let’s dive right in!

Most Common Webinar Mistakes

Mistake 1. One week for promotion

Many companies start the active promotion of a webinar only one week before the event takes place. Starting your marketing campaign earlier than one week before the webinar can boost your audience by 36%, according to research from ON24.

👉 Solution

Start promotion 2 or 3 weeks before the actual webinar. A large promotion period will allow you to become more flexible — you will be able to track the efficiency of different promotion tools, get rid of less effective ones, and activate some new channels. In essence, the earlier you get the word out there, the better. In this day and age, people are very busy and have so much going on in their lives. If you start informing them about your webinar early, they are more likely to fit it into their schedule and remember to attend when the event day actually arrives.

Mistake 2. Veiled advertisement

Webinars help people find answers to their most pressing questions and spark fresh inspiration. If the speaker starts advertising or selling immediately, it will be very difficult to gain the audience’s trust. Nobody would like to spend time listening to ads.

Showcase new problem-solving approaches to potential clients. This positions you as an expert and strengthens the effectiveness of your product or service presentation.

👉 Solution

Help people. Don’t be afraid to share precious pieces of advice and working practices. This way you will form the image of a professional and will never fail to draw clients. Trust grows when you demonstrate a genuine interest in your audience’s needs and offer valuable insights in return. This way, they get valuable information, while you get clients who may become loyal, long-term clients if you play your cards right.

Mistake 3. Reading slides

Never read slides during a presentation. This seems to be the most popular and obvious suggestion for a webinar presenter. Yet, we still find speakers who repeat their presentation content practically on a word-for-word basis from time to time. Usually, this irritates the audience — they could have read the presentation slides themselves instead of attending the webinar.

Also, it gives off the impression that the speaker doesn’t really know what he is talking about. As a subject matter expert, you should know the slide content well enough to elaborate, not just read it word-for-word.

👉 Solution

Use slides as an additional means for your presentation. They will help you draw the audience’s attention, and accentuate and underline some important information and assertions, but it should never substitute your presentation.

Mistake 4. Bad sound

Low-quality sound easily turns the effectiveness of any webinar to zero. When visitors cannot hear you well, they would rather just leave the webinar. It can be really frustrating for any attendee to struggle to hear or understand what you are saying.

Moreover, poor audio quality can directly impact how attendees perceive your professionalism, potentially tarnishing their view of your entire company.

👉 Solution

• Before your webinar begins, ensure a distraction-free experience for your audience. Turn off your phone, silence notifications, and close unnecessary software.
• Be sure to test the platform you intend to hold your webinar at approximately half an hour before the broadcast starts. If you notice problems with sound, try to eliminate them or use another webinar service.
• If you are broadcasting from your office, make sure you have asked your colleagues not to disturb you.
• Holding a webinar in a small room is a good idea, as a large room could cause the effect of an echo.
• Don’t use the built-in microphone on your computer. It is better to try a headset or a special microphone.

Mistake 5. Breaking time limits

Almost every webinar attendee has encountered a situation when the speaker was late to start the presentation or just made the webinar last much longer than initially planned. Sure thing, nobody can guarantee unforeseen situations will not happen. However, it is important to keep in mind that such situations influence the general impression you make.

When a webinar goes on for too long, it is easy to lose the interest of your audience. If your main promotion of your company or products comes at the end of the webinar, you may have lost most of your audience by the time you get to the end if it extends beyond the scheduled time. As mentioned earlier, everyone is busy, no doubt most have something else to do after the scheduled time for the webinar. And even if they do like it, people get restless when they are focusing on one thing for too long.

👉 Solution

Respect the time of your listeners. When scheduling a 60-minute webinar, limit your presentation to 45 minutes. This allows 15 minutes to address attendee questions.

Enter your webinar room 5 — 10 minutes before the webinar starts. This will be enough to attach all necessary equipment and start your webinar on time.

Mistake 6. Forgetting about the audience

One of the key peculiarities of webinars is their interactive character. Don’t turn your webinar into a lecture. Communicate with your audience throughout the webinar, not only when the time has come to answer questions. No matter how interesting your webinar topic is, if there is no proper communication with the audience, your audience’s interest will fade.

👉 Solution

Webinar services provide numerous instruments for interacting with visitors. As the webinar host or speaker, ask questions, conduct polls, invite visitors to live communication and organize quizzes. The more versatile your methods are, the more active and involved your audience will be.

Mistake 7. Absence of analytics

Many presenters limit their activity to counting clients they have managed to attract during the webinar. Yet, they forget to analyze the information they obtained during the webinar.

👉 Solution

One of the marketing advantages of webinars is that they provide lots of data about users. During the webinar, you can ask visitors for their ages, positions, companies they represent, etc. Moreover, you could gather behavior information about the visitors, e.g., how long they followed the webinar and their questions. You can also integrate Google Analytics into the webinar room, thus obtaining much more useful information.