Platform's user agreements

The webinar hosting platform MyOwnConference, also known as MyOwnConference or the Service, extends its offerings according to the terms outlined in this User Agreement. These Agreements are a rule to all platform users and outline the User’s relationship with the Service and our Privacy Policy and Refund Policy.

The User does not have to provide a physical signature to enter a contract with the Service. Instead, giving explicit agreements to the terms of this User Agreement, which is done by ticking the relevant box during registration, is sufficient.

Should users not concur with the terms and guidelines of this User Agreement, they are advised to refrain from using our website, the registered account, webinar rooms, or any other services provided by the Service.

Suppose a user proceeds with or intends to use the website, their account, a webinar room, or any other Service services. In that case, they are implicitly agreeing to and accepting the conditions of this User Agreement, in addition to the Privacy Policy and Refund Policy.

Glossary of terms

  • User Agreements or Agreements refers to the current document posted on this webpage. It represents a contract between you (the User) and us (MyOwnConference, the Service), covering the delivery of informational services and is initiated by your acceptance of these Agreements.
  • MyOwnConference, or we, or the Service, stands for Akovana LLC, the company providing the MyOwnConference service for conducting webinars, live broadcasts, automated webinars, and web conferences. Our registered address is Didzioji Street 18, 01128, Vilnius, Lithuania.
  • The User, or you, denotes any individual who has consented to these agreements on behalf of the User and is utilizing the service as per the concluded User Agreements.
  • User Account encompasses the user’s personal data and any files stored on the Service’s servers. It’s directly linked with providing the User access to the Service’s facilities.

General terms

By ticking the box during registration, you indicate your agreement to all the stipulations of these User Agreements, Privacy Policy, and Refund Policy. You automatically consent to these conditions when you use our website, account, webinar rooms, and other services. It and our Privacy Policy and Refund Policy shape your relationship with our service.

Please ensure that as a user, you possess the authority and permission to accept this User Agreement and are prepared to abide by all its provisions, rules, and conditions.

The material on this website aims to give you a broad understanding of our services and the terms of their provision.

We reserve the right to modify the content of our web pages, accounts, webinar rooms, and instant meeting rooms’ functionality at any time without advance notice.

Our webinar, live broadcast, and web conference services are designed for individuals aged 18 years and above. Those under 18 can utilize our services with the consent and supervision of their legal guardians.

We strongly advise minors to refrain from sharing any information, particularly personal data, with other service users or the service itself. If this requirement is met, we can be held responsible for the security and use of the information shared by a minor. Furthermore, information and messages from such users will be disregarded and not used by us.

Duration

This User Agreement is valid when the User Account is registered, created, and remains in effect until the account is entirely removed from the Service’s servers.

Only the user can delete their User Account. Alternatively, the Service can delete the User Account based on a prior request sent to privacy@myownconference.com or with advance notice. Notice regarding account deletion will be communicated through the User Account, with an email copy also being sent.

Refund policy

All transactions and payments processed through our Service are considered final and non-returnable, as users typically make payments only when intending to utilize the Service.

Our Service does not initiate automatic debits. Consequently, our available plans are separate from automated payments, including payments for single-day packages or immediate webinar room expansion features.

In place of this, we provide all users access to a free account. This account encompasses almost all webinar room functions without any need for payment.

Please refer to our Return Policy for a more detailed understanding.

Free plan

Our free plan is everlasting and doesn’t demand the inclusion of payment information at sign-up, although it does come with certain constraints outlined below.

In light of this, any user can experience our service risk-free before buying, allowing you to plan and conduct test or non-commercial webinars, automated webinars, live streams, or web conferences. You can also upload sample materials to our servers, share your screen, and make a trial recording, among other things.

However, our free tier does come with these limitations:

  • Only for non-business use
  • The MyOwnConference logo is visible on all moderator webcams
  • Provides 1 GB of storage for files
  • Allows up to two presenters simultaneously, with participants taking turns to speak
  • Allows importing up to 20 contacts for invitations
  • Supports a maximum of 20 participants at any event
  • Allows 20 minutes of recording in either 480p or 720p resolution
  • Sharing of recorded webinar links is not permitted
  • Making alterations for white-label branding is not allowed
  • Custom domain feature is not available

One-day plans

Every single one of our one-day plans comes packed with our standard and premium features.

The only limitation the User will face is that the User can’t share links to the recorded webinars directly through the Service. It means that during your one-day subscription, you can host webinars, register, review, edit, and download them onto your computer. Afterward, you can share the recorded webinar using platforms like YouTube and Vimeo.

Rights and obligations of the Service

While the Service strives to maintain the highest level of service availability and efficiency, it holds no liability for instances of unfulfilled or delayed obligations beyond its control. These might include low-quality internet connections of the webinar host or the event participants, lack of necessary user equipment like microphones or webcams, poor performance of user hardware, DDoS attacks on data centers utilized by the Service, natural disasters, strikes, military operations, or delays in services provided by third parties, among other factors.

The Service will not be held accountable for any errors or damages resulting from user misappropriation of the provided services.

The Service reserves the right to suspend or terminate services, without notice and without refunding unused funds, should it find the content of webinars, automated webinars, live broadcasts, or web conferences to be illegal or offensive. This action will be at the sole discretion of the Service.

User responsibilities and rights

Users are solely responsible for the content shared during their webinars, automated webinars, live broadcasts, and web conferences.
Users must ensure they do not use the Service for illegal activities.
Users must not misuse the Service, for instance, by sharing their account access with others for unauthorized use.

Users are the only authorized individuals to use their accounts. They should maintain up-to-date and accurate profile information, including email, first and last names, and company details when a company is the service user.

Since the Service does not use automatic payments for paid plans, users must renew it promptly.

Users must refrain from utilizing the Service or its direct mailing system to disseminate, place, and distribute spam or unsolicited promotional information. If a complaint about prohibited activities by a User is received, the Service reserves the right to deactivate the user’s account without a refund.

Users must not engage in activities aimed at disrupting the normal functioning of the Service, its website, account, and webinar rooms, nor should they attempt to circumvent the technical restrictions imposed by the Service.

It is forbidden to use our website and webinar software platform in a way that results in the intentional or unintentional violation of EU laws, the terms of this user agreement, MyOwnConference and Akovana UAB rights, the rights of third parties, and copyright laws.

Users should refrain from any actions that could make MyOwnConference liable to third parties.

Unauthorized usage of this website and or services could result in a demand for damage remediation and or initiate criminal prosecution.
Users are responsible for all costs and charges incurred by the Service due to their illegal activities, including court costs and legal fees.

Users are responsible for maintaining an active email address and receiving and reviewing notifications promptly, at least every three days.

Copyright policy

Users are not permitted to use or replicate any copyrighted materials or trademarks through the Service without prior permission from the copyright owners.

If there is a violation of this policy, the Service may take action according to the Service’s Rights and Obligations specified in the current User Agreements.

This website, along with its accounts and webinar rooms, holds our intellectual property materials.

Every component, including but not limited to design, structure, display, and graphics, must not be copied or distributed without written approval from the Service.

Pricing and payment terms

When you accept this User agreement, you agree to pay the Service for holding webinars, automated webinars, live streams, and web conferences based on the pricing structure detailed on the Service website.

Payment for the Service is required only when you plan to utilize it.
The Service does not automatically debit from users. All payments are made voluntarily by the User.

The Service delivers services strictly on a prepaid basis and maintains the right to deny service provision to any client, with the reason for such denial specified or not.

We can alter the pricing or extent of our paid services, given a minimum 3-day notice sent to the User via email.

The Service reserves the right to modify the functionality and restrictions of its free accounts at any time and at its discretion without providing prior notification to the User.

Suppose a user continues to use the paid plans and has not canceled their subscription within three days of receiving notification of changes. In that case, it will be considered an automatic acceptance of the new pricing or changes introduced by the Service.

Upon completion of payment, users can download the corresponding invoice from their account on the Service.

The Service only offers digital documentation, which can be accessed and downloaded from your account. We have opted not to provide any physical paperwork to minimize paper and wood consumption.

Please be aware that the Service is not the VAT payer.

Privacy policy

The information provided by users is designated exclusively for use within the Service. It remains confidential and is not disclosed to third parties unless user consent is given or a court order is issued.

Upon accepting this User Agreement, you consent to share information with tax authorities if necessary.

By default, the Service does not gather any information except for session cookies, which are stored on your computer and can be removed by you at your convenience.

Your data is processed within the European Union in compliance with Regulation (EU) 2016/679 of the European Parliament and the Council of the European Union “On protection of natural persons about the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EU (General Data Protection Regulation).” This processing occurs after you provide your data to privacy@myownconference.com or express your consent by checking the relevant box in the registration form or other data collection forms on our website. The User data is used solely for the purposes stated.

Data administration is conducted by Akovana LLC, located at Didzioji Street 18, 01128 Vilnius, Lithuania.

As a user, you act as the administrator of the personal data of your webinar attendees.

Meanwhile, the Service processes and stores the data of attendees and participants of your online events as a party authorized by you, the User, to perform such operations.

The Service does not use or distribute data from your webinar attendees and participants. Meanwhile, the Service can provide technical support, given their prior agreement to process personal data according to our Privacy Policy.

The User and User’s event attendees and participants have the right to add, alter, or delete your data from our Service, temporarily halt their data processing, and gain information about the goals and methods of data processing. For these actions, please send a request to privacy@myownconference.com.

Upon data removal, your account, any files you uploaded, and information about your webinar attendees, participants, moderators, presenters, and speakers will be permanently removed from all the Service servers.

For further details on the information the Service collects and how this information is used, please consult our Privacy Policy.

Liability limitations

The Service will not be held responsible for any damages, including loss of profits or data, which the User or any third parties might cause.

The Service’s liability to the User will not exceed the monetary value of the services provided.

Neither the Service nor any third parties make any guarantees concerning the accuracy, relevancy, or completeness of the information on the website or user account. The User acknowledges that the website or the user account information or materials may contain errors, and the Service will not be responsible for any resulting inaccuracies.

The website may occasionally include links to other online resources. The Service provides These links “as is” solely for the User’s convenience, offering additional information. It does not imply that the Service endorses these linked third-party websites but instead uses them to facilitate the User’s experience for informational purposes. The Service will not be responsible for the content of these linked websites.

The User will be solely responsible for using, copying, and distributing any information or materials from this website, their account, webinar rooms, and any other services the Service provides. The User should determine the relevancy of any information on this website’s goods, products, or services based on their requirements.

Uptime and uninterrupted operation

In a commitment to continuously enhance the Service’s services, the Service reserves the right to alter or update our services or free and paid features at any given time without any advance notice.

Any downtime or inability to use the webinar software platform MyOwnConference for audio, video, or both, attributable to the Service end, not the User, is guaranteed to be at most seven hours a week.

However, we cannot control any issues or disruptions to using our webinar platform caused by the User’s faulty equipment or subpar internet connection of the webinar hosts, attendees, and participants. Each of these instances will be evaluated on a case-by-case basis.

Conflicts resolution

The Service cannot assure that it will settle all disputes in the User’s favor in every instance. However, it is committed to exerting utmost effort and action to remedy the situation or issue as swiftly as possible. If a dispute necessitates the involvement of government agencies, the User acknowledges that the matter will be governed under the active laws of the European Union.

Technical assistance

Our service offers technical aid to users through email and online chat, available within the website, your account settings, and webinar rooms. Any inquiries made by the user are typically addressed within 12 hours on working days. On off days, we aim to respond within 24 hours, calculated from when the support request is submitted.

For all inquiries and notifications, including technical issues, please describe your concern and send it to support@myownconference.com.

(Last edited: January 11, 2024. Revision: 3.11)

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