Video and Audio Guide

Contents

How to go on air on Windows? Starting the broadcast

Go to your webinar room and press the Speak button. Your further actions depend on your web browser.

Firefox

Firefox

After you press the Speak button, make sure to allow using your webcam and microphone.

firefox allow access

If your device has got several webcams or microphones connected, select one from the list.

What shall be done if access to the microphone and/or the webcam is denied? In the address field of your web browser, press the corresponding icons and delete the Blocked Temporarily items in the Permissions section.

firefox clear

Google Chrome

Google_Chrome

After pressing the Speak button, the web browser will ask for permission to use the webcam and the microphone.

chrome allow

If access to the webcam and the microphone is denied, press the webcam icon in the address bar, select the webcam and the microphone and allow access to them.

chrome grant access

Edge

If you plan to use the Edge web browser for going on air, make sure to allow the website go.mywebinar.com using webcam and microphone in the popup window.

edge allow

If access is denied, allow this website to use webcam and microphone in the web browser settings.

Opera

When the Speak button is pressed, Opera will notify you the website go.mywebinar.com want to use your webcam and microphone.

opera access

If access to webcam and microphone has been denied, press the webcam icon in the search bar. Opera will offer you to clear the setting and reload the tab. Proceed as instructed.

Going on air on Mac OS? Starting the broadcast

Go to your webinar room and press the Speak button. Further steps depend on your web browser.

Firefox

Firefox

After you press the Speak button, allow using your webcam and microphone.

Click allow firefox

If your device has got several webcams or microphones connected, select one from the list.

What shall be done if access to the microphone and/or the webcam is denied? In the address field of your web browser, press the corresponding icons and delete the Blocked Temporarily items in the Permissions section.

clear settings

Safari

In Safari, the actions depend on the settings the web browser has got. If access to webcam and microphone is granted, after pressing the Speak button you will go on air immediately. If the on-demand access to webcam and microphone is set, you will see the following notification:

click allow safari

If access is denied, open the web browser preferences, proceed to the Websites tab and select Camera in the left pane. Set Allow next to the website cp.mywebinar.com.

Allow camera

Make sure to do the same in the Microphone section.

allow microphone

Restart the web browser.

Google Chrome

Google_Chrome

After the Speak button is pressed, the web browser will request permission to use webcam and microphone.

click allow chrome

If access to webcam and microphone is denied, press the webcam icon in the search bar, select the webcam and the microphone, and allow access to them.

chrome mac

Opera


When the Speak button is pressed, Opera will notify you the website go.mywebinar.com want to use your webcam and microphone.

Click Allow

If access to webcam and microphone has been denied, press the webcam icon in the search bar.

open settings opera

Opera will offer you to clear the setting and reload the tab. Proceed as instructed.

clear the setting

Broadcast settings

After you go on air by pressing the Speak button, you can change the broadcast mode.

The following options are available:

1. Maximize the window.

2. Enable/disable the webcam.

3. Enable/disable the microphone.

4. Stop speaking.

To change the webcam and microphone settings, in the top right corner, press the menu icon and select Your settings.

webcam settings

A popup window with presenter settings will appear.

What to do if your webcam and microphone don’t get connected? Possible issues

1. Access to using webcam and microphone is denied in the web browser.

access your webcam

2. To resolve this issue, follow the recommendations provided above.

Your webcam and microphone are used by other applications, e.g., Skype, Viber, WhatsApp, Facebook Messenger. To resolve the issue, close those apps and reload the webinar room.

Finishing the broadcast

To stop speaking, press Х in the window or press Finish in the bottom left corner of the room.

finish webinar

Additional info

If you have not found the answer to your question, feel free to check other educational materials and video lessons offered.

Here you will find answers to the most frequent questions.

To get in touch with technical support engineers, press the Online Support button in the bottom right corner at myownconference.com

Online support

You can also get technical assistance from your dashboard or webinar room.

Online support

support

Wishing you successful webinars!