The MyOwnConference service is very particular about any feedback from the users concerning the software we provide. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 24 hours. As a rule, the majority of problems is solved "on the spot".
Numerous positive reports concerning our specialists and products prove professionalism and quality of the service we provide.
Nevertheless, please read the refund policy for the MyOwnConference service.
Please, note! In this case refund shall only be given if you provide detailed information about your error, requested by our support staff, such as screenshots of error messages, log files, detailed descriptions of your actions, file samples, etc.;
If you are not 100% satisfied with your purchase, you can request a full refund. You can get back your finances not later than within 10 days from the purchase date.
In such cases, if you disagree with our grounds for refund refusal, you can apply to your bank and initiate a chargeback.
Please, note! In any case of refund or chargeback your registration name and credit card will be immediately blocked and you will not be able to use new versions of our software.