Any payment released to MyOwnConference, will not be refunded, because with MyOwnConference you pay for the service when you plan on using it. The User pays for the service willingly. We do not charge any automated payments, except for the payments made via the PayPal payment system. Thus, no offered package is eligible for a refund including the daily ones and +100 (the function of increasing webinar room capacity.).
For you to be absolutely sure in our service, we offer a free perpetual account, that allows to use all webinar room features.
This free account does not have any time limit; neither does it require providing credit card details when registering. With its help, it is possible to test MyOwnConference before buying our services.
You can permanently use the features of our platform with your free account.
We do not make refunds, even in case if payment was made several days before your decision to cancel account. In such cases, we will not charge you for the next period, as we do not process automatic payment. Yet, funds deposited to your account can not be refunded.
In case if the User deposits an amount exceeding the price of the selected package, the difference is credited for the further account use.
Before paying for the Platform’s services, we would recommend using a free account to make sure that our service meets your needs and expectations.
MyOwnConference pays special attention to all reviews from our users on the software we offer. If you (as our User) send us a notification about an error, we will offer you a quick and competent answer from our Support engineers within 24 hours. As a rule, the majority of the issues are solved immediately via the online chat available on our website, in the dashboard, webinar room or via Skypeavailable on our website, in the dashboard, webinar room or via Skype: myownconference.
If the User has violated provisions of our User Agreement, the service can be suspended or cancelled upon a notification or without it, and no unused funds will be reimbursed.
The present Refund Policy offers no exceptions.