User Agreement

The webinar platform MyOwnConference hereinafter referred to as the Service, provides its services based on the present User Agreement, which is an offer to the general public. This Agreement, along with our Privacy Policy and Refund Policy, regulates relations of the Users with the Service.

For concluding a contract with the Service, a User does not need to sign it. Instead, User’s expressed consent to the conditions of the present User Agreement in the form of putting the corresponding tick at registration works.

If a User does not agree to the conditions of the present User Agreement, one shall not use the website, dashboard, webinar rooms and/or other services provided by the Service.

If a User continues using or is going to use the website, dashboard, webinar room or any other services of the Service, one automatically agrees to and accepts the conditions of the present User Agreements, as well as Privacy Policy and Refund Policy.

Terms and Definitions

  • User Agreement, Agreement — the present document published at this page of the website; an agreement between the User (you) and the Service (us) regarding the provision of informational services, which is concluded by means of accepting this Agreement
  • The Service, MyOwnConference, we — the company UAB “Akovana”, which is the provider of the MyOwnConference service for holding webinars, live broadcasts and web conferences, registered at Ukmergės g. 223-3, Vilnius, Lithuania, LT-07156.
  • The User, you — the person has accepted the present agreement, the consumer of the service provided in accordance with the User Agreement concluded.
  • User Account — a complex of personal user data, as well as files at the Service’s servers, which is directly connected with provisioning the User with access to the Service’s services.

General Provisions

The tick put at registration shall mean agreeing to all provisions of the present User Agreement, Privacy Policy and Refund Policy. If a User uses the website, dashboard, webinar rooms and/or other services provided by the Service, one automatically agrees to accept the conditions of the agreement, which, together with our Privacy Policy and Refund Policy, regulate the User’s relations with the Service.

Make sure you as the User have got the right and authorization to accept the present User Agreement and are ready to observer to all provisions, rules and conditions.

The content of the present website is intended for providing you with general information about the services provided, as well as conditions of their provisioning.

The Service can change the content of the web pages anytime with no prior notifications.

The service for holding webinars, live broadcasts and web conferences is intended to be used by persons of the age of 18+ years. Persons have not reached the age of 18 shall be able to use our Service based on the consent and under the supervision of their lawful guardians.

We kindly ask the minors to avoid disclosing any information, particularly any personal data, to either other Users of the Service or to the Service itself. In case of failure to comply with our requirement, the Service shall not be liable for safety and use of the information a minor provides us with; moreover, the information and messages from such users will be ignored and will not be used by us.

Duration

The present User Agreement shall be effective from the moment of creation of the User Account and till its complete deletion from the Service’s servers.

The User Account can be deleted exclusively by the User from its Account, by the Service upon prior application sent to privacy@myownconference.com, or by the Service upon prior notification. Notification about deletion shall be delivered via the User Account, with a copy sent via email.

Refund Policy

Any payment made to the Service is non-refundable since the User pays for the service only when one plans to use it.

The Service does not withdraw any automatic payments. This is why, none of the packages offered by the Service, including single-day packages and the immediate webinar room growth functionality.

Instead, the Service offers every User access to a free lifelong account that includes all functions of a webinar room with no payment required.

Find out more about our Refund Policy in this document.

Free Account

Free account is not limited in time and does not require entering payment details at registration, but does have certain limitations stated below.

Due to this, any User can test the Service risk-free before purchase, schedule and hold a test webinar, live broadcast or a web conference, upload test materials to the servers of the Service, share one's desktop, make a test recording, etc.

Yet, free accounts have the following restrictions:

  • recordings are capped at 20 minutes;
  • not more than 20 attendees

Service’s Rights and Obligations

The Service aspires to provide the maximum stable level of the services availability and productivity, yet shall not be liable for non-fulfillment or delay in fulfillment of obligations that do not depend on it (i.e., force majeure), such as: low-quality Internet connection of the Presenter and/or attendees of webinars, live broadcasts or web conferences, absence of a microphone, webcam and other User’s equipment, low performance of the User’s equipment, DDoS attacks aiming at the data centers used, as well as fires, floods, strikes, military operations, unavailability or delay in provision of services of the third parties, etc.

The Service shall not be liable for any errors, damages or other unforeseeable situations having occurred as a result of the User’s misuse of the services provided.

Based on the Service’s sole discretion, because of illegal or offensive content of webinars, live broadcasts and web conferences the services can be suspended or discontinued upon notification or without it, as well as with no refund for the unused funds.

User’s Rights and Obligations

The User shall be personally liable for the content of one’s webinars, live broadcasts and web conferences.

The User shall refrain from using the service for any illegal purpose.

The User shall not abuse the Service, including sharing access to the account with other users that would further use it for their own purposes.

The User is a sole authorized user of one’s account and shall update one’s Profile with the up-to-date and correct information, such as email address, name and last name, company’s details in case a company uses the Service.

To use the Service’s paid subscriptions, the User shall pay for prolongation of the services on a timely basis.

The User shall not use the Service and its direct mailing system for sending, placing and distributing spam or other unsolicited advertising information. In case a complaint is submitted against the User’s prohibited actions, the Service reserves the right to disable the User’s account with no refund.

The User shall not undertake any actions aiming at breaking the normal functioning of the Service, its website, dashboard and webinar rooms; it shall also avoid attempts to bypass technical limitations imposed by the Service.

It is prohibited to use our website and the platform in any way that would imply a deliberate or involuntary infringement of the effective legislation of EU, conditions of the present User Agreement, rights of MyOwnConference, UAB “Akovana,” or the rights of third parties, as well as copyright.

The User shall not undertake actions that could cause holding MyOwnConference liable to third parties.

Unauthorized use of the present website and/or services provided can lead to a request for rectifying damages and/or to criminal prosecution initiated.

The User shall be liable for all expenses and expenditures the Service encounters as a result of the User’s illegal activities, including court expenses and lawyer fees.

The User shall solely keep one’s email operational at the email resource used, receive and learn the received notifications on a timely basis, not less than once in three days.

Copyright Policy

The User shall not place or reproduce with the help of the Service any materials or trademarks protected by copyright with no prior consent from the copyright owners.

In case of infringement of this clause the Service reserves the right to undertake actions in accordance with clause Service’s Rights and Obligations of the present User Agreement.

The present website, dashboard, webinar rooms contain materials that are our intellectual property.

All elements, including, but not limited to, design, structure, representation and graphics cannot be reproduced or redistributed without the Service’s written consent.

Prices and Payment Conditions

Accepting this User Agreement confirms the User makes payments to MyOwnConference, the service for webinars, live broadcasts and web conferences, in accordance with the tariffs indicated on the MyOwnConference website.

The User pays for the Service only when one intends to use it.

The Service does not charge users automatically. All payments are made by the User voluntarily.

The Service provides services to its clients only on the prepaid basis and reserves the right to refuse to provide services to any client with the reason for such refusal indicated.

The Service can change rates for providing paid services or their scope not earlier than 7 days after informing the User via email.

The Service reserves the right to change the functional scope and limitations of its free accounts any time at one’s discretion with no prior notification sent to the User.

If the User benefits from the paid services of the Service and has not cancelled one’s order within 7 days after getting notified, this shall mean one has automatically agreed and accepted the new prices or changes introduced by the Service.

After payment, the User can download the invoice from the Service’s dashboard. Check here what the document should look like.

The Service does not provide any other documentation except for those available for download in the User’s dashboard.

Please note that MyOwnConference is not a VAT taxpayer.

Privacy Policy

All information provided to the Service by the User is intended to be used within the Service exclusively, shall remain confidential and shall not be provided to the third parties without the User’s consent or the court ruling.

By accepting the present User Agreement, the User agrees to disclosure of information to tax authorities should such need arise.

By default, the Service neither collects nor uses any information except for the cookie files that are stored on the User’s computer and can be deleted by the User at any convenient time.

Personal data of the User are processed in EU in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council of the European Union “On protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EU (General Data Protection Regulation)” after the User provides its data to the address documents@myownconference.com or after the User expresses its consent by ticking the appropriate field in the registration form or other forms of the website, which are intended for any data collection. The data can be used exclusively for the purposes indicated.

The data are administered by UAB “Akovana” registered at Ukmergės g. 223-3, Vilnius, Lithuania, LT-07156.

The User is the administrator of the personal data of webinar participants.

The Service processes and stores data of the participants as the party, entitled by the User to store and process them.

The Service neither uses nor distributes data of the User's webinar attendees, but can provide technical support with their prior consent to processing personal data in accordance with the Service's Privacy Policy.

The User shall have the right to add, amend, delete one’s data from the Service or temporarily suspend data processing, obtain information about the aims and methods of data processing. For this purpose, a request shall be submitted to privacy@myownconference.com.

Deletion of data from the Service shall immediately bring complete deletion of the User’s Account, as well as any files uploaded by the User and information about webinar attendees, from the Service’s servers.

More details on what information the Service collects and the aims info is used for are available in our Privacy Policy.

Limitation of Liability

The Service shall not be liable for any damages, including loss of profit or User’s data loss caused by the User or the third parties.

Liability of the Service to the User shall be limited to the cost (expressed in money equivalent) of the services provided to the User.

Neither the Service nor the third parties shall provide any guarantees regarding precision, relevance and completeness of information represented at the website. The User acknowledges that information or materials at the website may contain errors and mistakes, and the Service shall not be liable for the introduced inaccuracies.

From time to time, the present website may contain links leading to other Internet resources. These links are provided by the Service “as is” and exclusively for the User’s convenience, i.e. for obtaining additional information. This shall mean that the Service does not advertise the third-party website(s) linked, but uses them for informational purposes and for the User’s convenient work. The Service shall not be liable for the content of the websites mentioned.

The User shall be fully liable for using, copying and distributing any information or materials from the present website, dashboard, webinar rooms and/or any other services of the Service. The relevance of the information about any goods, products or services provided at the present website is defined by the User-based on one’s requirements.

Technical Support

The Service provides technical support to the User via email and/or online chat, in dashboard and webinar rooms. The User’s request can be answered within 12 hours during business days, and within 24 hours during the days off counted from the moment of support request submission.

Notifications

All notifications and questions shall be forwarded to contact@myownconference.com with detailed descriptions of the problems encountered, including technical ones.

Disputes

The Service shall not guarantee to resolve all disputes in favor of the User in 100% of cases, yet shall do its best in terms of actions and efforts to resolve a situation or a problem within the shortest time. In case of disputes that require involving state authorities, the User agrees to the fact that the disputed matter shall be regulated by the effective legislation of the EU.

Uptime, or operation without failures

For the purpose of constant improvement of the services provided, the Service may change or modify its services anytime with no prior notification.

Unavailability of the platform, the impossibility of using the platform for webinars with audio, video, or audio and video caused by the Service, but not the User, shall not exceed 10 hours for 7 days.

The Service cannot influence the problems or impossibility of using the webinar platform caused by the User’s broken equipment, low-quality Internet connection of webinar presenters and/or attendees. Such cases can be considered individually.

(Last edited: April 24, 2020. Revision: 3.2)

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