User Agreement

The webinar platform MyOwnConference provides its services based on the present User Agreement, which together with our Privacy Policy regulates your relations with the webinar platform MyOwnConference. If you use or are going to continue using our website, dashboard, webinar rooms and/or other services provided by us you agree to accept the conditions of our User Agreement automatically.

For concluding a contract, you do not need to sign it. Instead, you only need to express your consent regarding the conditions of the present agreement by putting the corresponding tick at registration. If you do not agree to the conditions of the present User Agreement, do not use our website, dashboard, webinar rooms and/or other services provided by us.

Terms and Definitions

Unless otherwise stated in this Agreement, the following words and expressions shall have the following meanings.

  • User Agreement — the present document published at this page of the website; an agreement between the User (you) and the Service (us) regarding provision of informational services, which is concluded by means of confirming this agreement.
  • Information — electronic documents provided to the User that contain information about the product range, prices, characteristics of works (services) offered, provided and required by the Service for performing the work in accordance with the present User Agreement.
  • The Service, MyOwnConference, we — the company UAB “Akovana”, which is the provider of the MyOwnConference service, registered at Ukmergės g. 223-2, Vilnius, Lithuania, LT-07156.
  • The User, you — the person having confirmed the present agreement, the consumer of the service provided in accordance with the User Agreement concluded.
  • User Account — complex of user personal data, as well as files at the Service’s servers, which is directly connected with provisioning the User with access to the Service’s services.

1. General Provisions

The tick put at registration shall mean agreeing to all provisions of the present User Agreement. If you use our website https://myownconference.com, dashboard https://cp.myownconference.com, https://cp.mywebinar.com, webinar rooms https://go.myownconference.com, https://go.mywebinar.com and/or other services provided by us, you automatically agree to accept the conditions of the agreement, which, together with our Privacy Policy, regulate your relations with MyOwnConference. Make sure you have got the right and authorization to accept the present User Agreement and are ready to observer to all provisions, rules and conditions.

The content of the present website is intended for providing you with general information about the services provided, as well as conditions of their provisioning. We can change the content of the web pages can be changed by us anytime with no prior notifications.

The service is intended to be used by persons of the age of 18+ years. Persons having not reached the age of 18 shall be able to use our Service based on the consent and under the supervision of their lawful guardians. We kindly ask the minors to avoid disclosing any information, particularly any personal data, to either our Users or us. In case of failure to comply with our requirement, we shall not be liable for safety and use of the information a minor provides us with; moreover, the information and messages from such users will be ignored and will not be used by us.

2. Duration

The present User Agreement shall be effective from the moment of creation of the User Account and till its complete deletion.

The User Account can be deleted exclusively by the User from its Account, or by the Service upon prior notification. Notification about deletion shall be delivered via the User Account, with a copy sent via email.

3. Refund Policy

Any payment made to MyOwnConference is non-refundable since on MyOwnConference you pay for the service only when you plan to use it. However, every User has access to a free lifelong account that includes all functions of a webinar room.

You are not required to enter payment details when creating an account since it is free. There is no time limit on the use of the account: it is lifelong.

The account allows you to test MyOwnConference service risk-free before making a purchase. However, you can always continue using this free account without making a purchase.

Find out more about our Refund policy in this document.

4. Service’s Rights and Obligations

The Service aspires to provide the maximum stable level of the services availability and productivity, yet shall not be liable for non-fulfillment or delay in fulfillment of obligations that do not depend on it (i.e. force majeure), such as: low quality Internet connection of the Presenter and/or attendees of the event, absence of a microphone, webcam and other User’s equipment, low performance of the User’s equipment, DDoS attacks aiming at the data centers used, as well as fires, floods, strikes, military operations, unavailability or delay in provision of services of the third parties.

The Service shall not be liable for any errors, damages or other unforeseeable situations having occurred as a result of the User’s misuse of the services provided.

Based on our sole discretion, because of illegal or offensive webinar content the service can be suspended or discontinued upon a notification or without it, as well as with no refund for the unused funds.

5. User’s Rights and Obligations

The User shall be personally liable for the content of the webinars held.

The User shall refrain from using the service for any illegal purpose.

The User shall not abuse the services, including sharing access to the account to other users that would further use it for their own purposes.

The User is a sole authorized user of its account and shall update its Profile with the up-to-date and correct information, as well as pay for the service provision period extension not later than within three days before the current service provision period ends.

The User shall not use the Service and our direct mailing system for sending, placing and distributing spam or other unsolicited advertising information. In case a complaint is submitted against the User’s prohibited actions, we reserve the right to disable the User’s account with no refund.

The User shall not undertake any actions aiming at breaking the normal functioning of the service and our website, as well as avoid attempts to bypass technical limitations imposed by the Service.

It is prohibited to use our website and the platform in any way that would imply deliberate or involuntary infringement of the effective legislation, conditions of the present User Agreement, rights of MyOwnConference or third parties, or copyright; undertake actions that could cause damage or hold MyOwnConference or third parties liable.

Unauthorized use of the present website and/or services provided can lead to a request for rectifying damages and/or criminal prosecution initiated.

The User shall be liable for all expenses and expenditures the Service encounters as a result of the User’s illegal activities, including court expenses and lawyer fees.

The User shall solely keep one’s email operational at the email resource used, receive and learn the received notifications on a timely basis, not less than once in three days.

6. Copyright Policy

The User shall be personally liable for the content of the webinars held.

In case of infringement of this clause the Service reserves the right to undertake actions in accordance with clause 4 of the present User Agreement.

The present website, dashboard, webinar rooms contain materials that are our intellectual property. All elements, including, but not limited to, design, structure, representation and graphics cannot be reproduced or redistributed without our prior consent.

7. Prices and Payment Conditions

When you accept this Agreement, you confirm that you are the person making payment to MyOwnConference in accordance with the tariffs indicated on MyOwnConference website. Prices include VAT. You pay for MyOwnConference service only when you plan to use it. No automatic payments are made.

The Service provides services to its clients only on the prepaid basis and reserves the right to refuse providing services to any client with the reason for such refusal indicated.

The Service can change rates for providing services in 30 days after informing the User via email.

If the User has not cancelled its order within this period of time, that shall mean it has automatically agreed and accepted the new prices.

The Service shall reserve the right to cancel or suspend the User’s ability to host webinars 3 days after the payment overdue date.

After payment, you can upload the invoice to your account. Check how the document should look like here. Please note that MyOwnConference is not a VAT taxpayer.

8. Confidentiality and consent for personal data processing

All information provided to the Service by the User is intended to be used in the Service exclusively, shall remain confidential and shall not be provided to the third parties without the User’s consent or the court judgment.

By accepting the present User Agreement, the User agrees to disclosure of information to tax authorities should such need arise.

By default, the Service neither collects nor uses any information except for the cookie files stored on the User’s computer and can be deleted by the User at any convenient time.

Personal data of the User are processed in EU in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council of the European Union of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) after the User provides its data to the address documents@myownconference.com or after the User expresses its consent by ticking the appropriate field in the registration form or other forms of the website, which are intended for any data collection. The data can be used exclusively for the purposes indicated. The data are administered by UAB “Akovana” registered at Ukmergės g. 223-2, Vilnius, Lithuania, LT-07156.

The User is the administrator of the personal data of webinar participants. MyOwnConference processes and stores data of the participants as the party, entitled by the User to store and process them.

The User shall have the right to add, amend, delete one’s data from the Service or temporarily suspend data processing, obtain information about the aims and methods of data processing. For this purpose, a request shall be submitted to support@myownconference.com

Deletion of data from the Service shall immediately bring complete deletion of the User’s Account, as well as any files uploaded by the User, from the Service’s servers.

More details on what information we collect and the aims we use it for are available in our Privacy Policy.

9. Limitation of Liability

The Service shall not be liable for any damages, including loss of profit or User’s data loss caused by the User or the third parties.

Liability of the Service to the User shall be limited to the cost (expressed in money equivalent) of the services provided to the User.

Neither the third parties nor we shall provide any guarantees regarding precision, relevance and completeness of information represented at the website. You acknowledge that information or materials at the website may contain errors and mistakes, and we shall not be liable for the introduced inaccuracies.

From time to time, the present website may contain links leading to other Internet resources. These links are provided exclusively for your convenience, i.e. for obtaining additional information. This shall mean that we do not advertise the website(s) linked. We shall not be liable for the content of the websites mentioned.

You shall be fully liable for using, copying and distributing any information or materials from the present website, dashboard, webinar rooms and/or any other services of the Service. Relevance of the information about any goods, products or services provided at the present website is defined by you based on your requirements.

10. Support

The Service provides technical support to the User via email, User’s account, as well as online chat. The User’s request can be answered within 12 hours during business days, and during 24 hours during days off counted from the moment of support request submission.

11. Notifications

All notifications and questions shall be forwarded to contact@myownconference.com with detailed descriptions of the problems encountered, including technical ones.

12. Disputes

The Service shall not guarantee resolving all disputes in favor of the User in 100% of cases, yet shall do its best in terms of actions and efforts to resolve a situation or a problem within the shortest time. In case of disputes that require involving state authorities, the User agrees to the fact that the disputed matter shall be regulated by the effective legislation of the EU.

13. Uptime, or operation without failures

For the purpose of constant improvement of the services provided, the Service may change or modify the services anytime with no prior notification.

Unavailability of the platform, impossibility of using the platform for webinars with audio, video, or audio and video caused by the Service, but not the User, shall not exceed 14 hours during 7 days.

The Service cannot influence the problems or impossibility of using the webinar platform caused by broken equipment of the User, low quality Internet connection of the webinar presenters and/or attendees. Such cases can be considered individually.


(Last edited: October 25, 2019. Revision: 1.9)

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