User Agreement MyOwnConference

MyOwnConference webinar platform provides its services according to our User Agreement.

This agreement, along with our Privacy Policy and Refund Policy, outlines your rights and responsibilities as a user.

Please review these documents carefully.

You agree to the terms of this User Agreement by checking the relevant box during registration.

This acts as your electronic signature.

If you disagree with our guidelines and terms of this User Agreement, please do not use our website or services.

If you do not understand this User Agreement or do not accept any part of it, you may not use our website or services.

By using our website, your account, webinar rooms, or any other services, you automatically agree to our User Agreement, Privacy Policy, and Refund Policy.

§1 Glossary of terms

1.1. This User Agreement is a legal contract between you (the User) and MyOwnConference (the Service).

1.2. By accepting the Agreement, you agree to its terms for the use of our services.

1.3. MyOwnConference is a service provided by UAB "Akovana" for conducting webinars, live broadcasts, automated webinars, and web conferences.

1.4. We are registered at Didzioji Street 18, 01128, Vilnius, Lithuania.

1.5. In this Agreement, "User" (or "you") refers to any individual who has agreed to these terms and uses our services.

1.6. Your User Account stores your personal data and any files you upload. It allows you to access and use our services.

§2 General terms

2.1. By ticking the box during registration, you indicate your agreement to all the stipulations of this User Agreement, Privacy Policy, and Refund Policy.

2.2. When you use our website, account, webinar rooms, and other services, you automatically consent to these conditions.

2.3. This, along with our Privacy Policy and Refund Policy, shapes the nature of your relationship with our service.

2.4. Please ensure that as a user, you possess the authority and permission to accept this User Agreement and are prepared to abide by all its provisions, rules, and conditions.

2.5. The material on this website aims to give you a broad understanding of our services and the terms of their provision.

2.6. We reserve the right to modify the content and functionality of our web pages, account, webinar rooms, and instant meeting rooms at any time without advance notice.

2.7. Our webinar, live broadcast, and web conference services are designed for individuals aged 18 years and above.

2.8. Those under the age of 18 can utilize our services with the consent and under the supervision of their legal guardians.

2.9. We strongly advise minors to refrain from sharing any information, particularly personal data, with either other users of the service or the service itself.

2.10. We do not knowingly collect personal data from anyone under 18. If we learn that we hold such data without a guardian's consent, we delete it.

2.11. Furthermore, information and messages from such users will be disregarded and not used by us.

§3 Duration

3.1. This User Agreement is valid from the moment the User Account is registered and created and remains in effect until the account is fully removed from the Service's servers.

3.2. Only the user can delete their own User Account.

3.3. Alternatively, the Service can delete the User Account, either based on a prior request sent to [email protected], or with advance notice.

3.4. Notice regarding account deletion will be communicated through the User Account, with an email copy also being sent.

3.5. A free account that has not been signed in to for six months, which equals 180 days, is deleted by the Service together with all content stored in it, including recordings, uploaded materials and webinar history.

3.6. Before such deletion the Service notifies the User in the manner set out in Clause 3.4. Any sign-in to the account starts the six-month period anew.

§4 Refund policy

4.1. All transactions and any payments processed through our Service are considered final and non-returnable, as users typically make payments only when intending to utilize the service. The one exception is set out in our Refund Policy and applies when the platform demonstrably failed to work.

4.2. Our Service does not initiate automatic debits.

4.3. Consequently, none of our available plans involve automated payments, including payments for single-day packages or immediate webinar room expansion features.

4.4. In place of this, we provide all users with access to a free account.

4.5. This account opens the webinar room and its core functions without any payment, within the limitations listed in §6.

4.6. Please refer to our Refund Policy for a more detailed understanding.

§5 Free plan

5.1. Our free plan is everlasting and does not demand the inclusion of payment information at sign-up, although it does come with certain constraints outlined below.

5.2. In light of this, any user can experience our service risk-free before buying, allowing you to plan and conduct test or non-commercial webinars, automated webinars, live streams, or web conferences.

5.3. You can also upload sample materials to our servers, share your screen, and make a trial recording, among other things.

§6 Free plan limitations

6.1. Only for non-business use;

6.2. Our logo is visible on all moderator webcams;

6.3. Provides 500 MB of storage for files;

6.4. Allows up to two presenters simultaneously;

6.5. Allows participants to take turns speaking, with a maximum of 5 participants at any event;

6.6. Allows importing up to 20 contacts for invitations;

6.7. Allows webinar recordings of up to 20 minutes at resolutions from 480p up to 1080p;

6.8. Live sessions can exceed 20 minutes; the 20-minute limit applies only to webinar recordings as specified in item 6.7;

6.9. Sharing links to saved webinar sessions is not permitted;

6.10. Making alterations for white-label branding is not allowed;

6.11. The custom domain feature is not available;

6.12. OBS broadcasting is not available;

6.13. All premium features in the free plan are clearly marked with a special notification message.

§7 One-day plans

7.1. All one-day plans include both standard and premium features;

7.2. Each one-day plan remains active for 24 hours from the time of activation and cannot be split across multiple days;

7.3. The only limitation you'll encounter is that you can't share links to recorded webinars directly through our service or broadcast live using OBS Studio;

7.4. During your one-day subscription, you can host webinars, record them, review, edit, and download them onto your computer;

7.5. Afterward, you're free to share the recorded webinar on video hosting platforms like YouTube, Vimeo, and others.

§8 Service responsibilities and rights

8.1. While the Service strives to maintain the highest level of service availability and efficiency, it holds no liability for instances of unfulfilled or delayed obligations beyond its control.

8.2. These might include low-quality internet connections of the webinar host or the event participants, lack of necessary user equipment like microphones or webcams, poor performance of user hardware, DDoS attacks on data centers utilized by the Service, natural disasters, strikes, military operations, or delays in services provided by third parties, among other factors.

8.3. The Service will not be held accountable for any errors or damages resulting from user misappropriation of the provided services.

8.4. The Service reserves the right to suspend or terminate services, without notice and without refunding unused funds, should it find the content of webinars, automated webinars, live broadcasts, or web conferences to be illegal or offensive.

8.5. This action will be at the sole discretion of the Service.

8.6. We may change or update the service and its free and paid features. On free accounts we do this without advance notice. On paid plans we notify you by email at least 7 days before the change takes effect.

§9 User responsibilities and rights

9.1. Users are solely responsible for the content shared during their webinars, automated webinars, live broadcasts, and web conferences.

9.2. Users must ensure they do not use the service for illegal activities.

9.3. Users must not misuse the Service, for instance, by sharing their account access with others for unauthorized use.

9.4. Users are the only authorized individuals to use their account and should maintain up-to-date and accurate profile information, including email, first and last names, and company details when a company is the service user.

9.5. Users must renew the active pricing plan themselves on time since the Service does not use any automatic payments for privacy reasons.

9.6. Users must not utilize the Service or its direct mailing system to disseminate, place, and distribute spam or unsolicited promotional information.

9.7. If a complaint about prohibited activities by a User is received, the Service reserves the right to deactivate the user's account without a refund.

9.8. Users must not engage in activities aimed at disrupting the normal functioning of the Service, its website, account, and webinar rooms, nor should they attempt to circumvent the technical restrictions imposed by the Service.

9.9. It is forbidden to use our website and webinar software platform in a way that results in the intentional or unintentional violation of EU laws, the terms of this User Agreement, MyOwnConference and UAB "Akovana" rights, the rights of third parties, and copyright laws.

9.10. Users should refrain from any actions that could potentially make MyOwnConference liable to third parties.

9.11. Unauthorized usage of this website and/or services could result in a demand for damage remediation and/or initiate criminal prosecution.

9.12. Users are responsible for all costs and charges incurred by the Service as a result of their illegal activities, including court costs and legal fees.

9.13. Users are responsible for maintaining an active email address and receiving and reviewing notifications in a timely manner, at least every three days.

§10 Pricing and payment terms

10.1. When you accept this User Agreement, you agree to make payments to the Service for holding webinars, automated webinars, live streams, and web conferences based on the pricing structure detailed on the Service website.

10.2. Payment for the Service is required only when you plan to utilize it.

10.3. The Service does not automatically debit from users.

10.4. All payments are made voluntarily by the User.

10.5. The Service delivers services strictly on a prepaid basis and maintains the right to deny service provision to any client, with the reason for such denial specified.

10.6. We may change the pricing or the scope of our paid services. We notify users by email at least 7 days in advance, and the new price applies starting from the next payment.

10.7. The Service reserves the right to modify the functionality and restrictions of its free accounts at any time and at its own discretion without providing prior notification to the user.

10.8. We never charge you automatically. When your plan period ends, you decide whether to extend it, and at that moment you see the current price. Continuing means choosing to pay the new price, and declining simply ends the plan.

10.9. Upon completion of payment, users can download the corresponding invoice from their account on the Service.

10.10. The Service only offers digital documentation, which can be accessed and downloaded from your account.

10.11. In an effort to minimize paper and wood consumption, we have opted not to provide any physical paperwork.

10.12. Please note that our billing cycle is 30 days for all monthly plans and 24 hours (more precisely, 23 hours, 59 minutes, and 59 seconds) for all daily plans.

10.13. Please note that, for the purpose of calculating prices and discounts in a consistent way when you pay for a longer period, the Platform uses the conventional term "month", which always equals 30 calendar days. This rule applies to all months of the calendar year, including February, regardless of whether it has 28 or 29 days. The term "month" is used solely for the user's convenience and to simplify the selection of the payment period during checkout.

10.14. Please note that, taking into account the rules set out in Clauses 10.12 and 10.13, the Platform applies the following duration equivalents expressed in billing days. A "1 month" period equals 30 days. A "2 months" period equals 60 days. A "3 months" period equals 90 days. A "6 months" period equals 180 days. A "12 months" period equals 360 days. These values are used to determine the length of the paid access and the end date of the relevant period.

10.15. Please note that the discount for paying for a longer period is calculated as a percentage of the base price of the plan and depends on the selected length of the paid period in billing days, which are determined based on a 30-day billing period. The discount may range from 5 percent to 20 percent inclusive depending on the selected payment term, and the exact discount amount is displayed to the user in the interface before the payment is confirmed.

10.16. Please note that the Service is not the VAT payer.

§11 Copyright policy

11.1. Users are not permitted to use or replicate any copyrighted materials or trademarks through the Service without prior permission from the copyright owners.

11.2. If there is a violation of this policy, the Service may take action according to the Service's Rights and Obligations specified in the current User Agreement.

11.3. This website, along with its accounts and webinar rooms, holds materials that are our intellectual property.

11.4. Every component, which includes but is not limited to design, structure, display, and graphics, must not be copied or distributed without written approval from the Service.

§12 Privacy policy

12.1. The information provided by users is designated exclusively for use within the Service. It remains confidential and is not disclosed to third parties unless user consent is given or a court order is issued.

12.2. Upon accepting this User Agreement, you consent to share information with tax authorities if such a necessity arises.

12.3. By default, the Service does not gather any information except for session cookies, which are stored on your computer and can be removed by you at your convenience.

12.4. Your personal data is processed within the European Union in compliance with Regulation (EU) 2016/679 of the European Parliament and the Council of the European Union "On protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EU (General Data Protection Regulation)".

12.5. This processing occurs after you provide your data to [email protected] or express your consent by checking the relevant box in the registration form or other data collection forms on our website.

12.6. The User data is used solely for the purposes stated.

12.7. Data administration is conducted by UAB "Akovana", located at Didzioji Street 18, 01128 Vilnius, Lithuania.

12.8. As a user, you act as the administrator of the personal data of your webinar attendees.

12.9. The Service processes and stores the data of attendees and participants of your online events as a party authorized by you, the User, to perform such operations.

12.10. The Service does not use or distribute data from your webinar attendees and participants.

12.11. The Service can provide technical support, given the attendees' prior agreement to process personal data according to our Privacy Policy.

12.12. Users and their event attendees and participants have the right to add, alter, or delete their data from our Service, temporarily halt their data processing, and obtain information about the goals and methods of data processing.

12.13. For these actions, please send a request to [email protected].

12.14. Upon data removal, your account, any files you uploaded, and information about your webinar attendees, participants, moderators, presenters, and speakers will be permanently removed from all the Service servers.

12.15. For further details on the information the Service collects and how this information is used, please consult our Privacy Policy.

§13 Liability limitations

13.1. The Service will not be held responsible for any damages, including loss of profits or data, which the User or any third parties might cause.

13.2. The Service's liability to the User will not exceed the monetary value of the services provided to the User.

13.3. Neither the Service nor any third parties make any guarantees concerning the accuracy, relevancy, or completeness of the information presented on the website or user account.

13.4. The User acknowledges that the website or the user account information or materials may contain errors, and the Service will not be responsible for any resulting inaccuracies.

13.5. The website may occasionally include links to other online resources.

13.6. The Service provides these links "as is" solely for the User's convenience, offering additional information.

13.7. This does not imply that the Service endorses these linked third-party websites but rather uses them for informational purposes to facilitate the User's experience.

13.8. The Service will not be responsible for the content of these linked websites.

13.9. The User will be solely responsible for using, copying, and distributing any information or materials from this website, their account, webinar rooms, and/or any other services provided by the Service.

13.10. The User should determine the relevancy of any goods, products, or services information provided on this website based on their individual requirements.

13.11. The Service will not be held responsible in the event that the User has not informed their hosts about the recording of a webinar, nor for any situation in which any of the User's hosts decides to use this fact, or the recorded webinar itself, against the User. In other words, the Service bears no responsibility where the User has recorded their hosts unlawfully, without their explicit consent.

13.12. The Service will not be held responsible for where, when, for what purpose, or how the User uses a webinar recording.

13.13. Nothing in this section limits our liability for intentional misconduct or gross negligence, for harm to life or health, or for any other liability that cannot be limited or excluded under applicable law.

§14 Uploaded and saved webinars

14.1. When you register a new account and agree to our user agreements, you acknowledge and consent to the ability to upload and save your live webinars on our servers. By clicking the "REC" button in our instant meeting room, you initiate and authorize the recording of your live webinar. This feature allows you to effortlessly store your webinars for future access and ensures your content is securely backed up on our platform.

14.2. MyOwnConference is a platform for hosting live webinars, broadcasts, and web conferences. We do not sell, distribute, or analyze webinar recordings in any form, and we make no commercial use of your content. The recording feature is a secondary, supplementary function of the platform and is provided to you on an "as is" basis.

14.3. A webinar is recorded by a standard webinar room that runs in the Chromium browser on a dedicated recording server, without any specialized software or modules. In essence, it simply emulates an ordinary webinar participant who is not visible to the other participants in the room. The resulting MP4 file exists on that server on a temporary basis and is available in the control panel, where you can download it and later delete it. Alternatively, the file can be kept on a permanent basis so that you can subsequently grant private or public access to it.

14.4. Recording files are stored in the cloud, to which only the company's system administrator has access. After you delete a recording, it remains in the trash for 7 days, after which it is completely and irreversibly removed from the company's servers.

14.5. We do not use or analyze webinar recordings, and we have no knowledge of their contents. For this reason, once a recording has been completely removed from the cloud, we have no ability to restore it.

14.6. By registering on our service, you understand and accept the risks associated with the remote storage of the recordings made by your hosts, and you give your consent to the storage of these video materials on the company's servers, including the 7-day period in the trash, up to their complete and irreversible deletion.

14.7. You have been informed by us, and upon registration you also confirm that you have informed all the administrators, moderators, and hosts of your webinars in accordance with the rules and policies of the GDPR and the laws of the European Union.

14.8. Because the creation of a recording depends on conditions outside our control, the full or partial loss of a recording can occur. Such conditions include, among others, an unstable internet connection on the host's side, the loss of connection to a camera, microphone, or other equipment, the host's device disconnecting or shutting down, the host forgetting to start the recording, and other unforeseen or force majeure circumstances.

14.9. If your business processes involve the subsequent sale or reuse of recordings, we strongly recommend that you make an independent local backup recording of your event on your own equipment. You are the party who offers the recording to your audience, which means that ensuring the reliability of your own business processes remains your responsibility, not ours.

14.10. The full or partial loss of a recording for the reasons described above is treated as an acceptable and foreseeable limitation of the service, provided that it does not occur more than once or twice over the entire term of your paid plan. Such loss is not regarded as a failure on our part and is not grounds for a refund. This provision should be read together with our Refund Policy.

14.11. For our part, we continuously improve the platform so as to minimize the likelihood of such situations for every host.

§15 Service availability

15.1. We measure the availability of the platform continuously and publish the result on our public status page at https://pages.statusle.com/myownconference. That page is the single source of truth for everything in this section.

15.2. Availability is counted per calendar month and covers the parts of the service that are under our own control, namely the webinar rooms, the control panel, the streaming and recording infrastructure, and the files you keep with us. The website and the blog are measured separately and are not part of this commitment.

15.3. We aim for 99.9% availability per month, and that is the figure our status page has been showing.

15.4. We commit to 99.5% availability per month. If availability in a calendar month falls below that figure, every paying customer becomes entitled to the compensation described in item 15.5.

15.5. The compensation is a credit against the monthly fee for your plan. It is 10% of that fee if availability fell below 99.5%, 25% if it fell below 99%, and 50% if it fell below 95%. We add the credit to your account and it goes towards your next payment.

15.6. To claim the credit, write to our support team within 30 days after the end of the month in question. We check the claim against the status page and apply the credit to your account.

15.7. Free accounts fall outside this section, because nothing has been paid for the period.

15.8. That time is not counted against availability when the cause is one of those listed in item 8.2, when we announced the maintenance beforehand on our status page, or when the problem lies in the user's own area of responsibility as described in §16. Planned maintenance is posted on that page above the system status, and you can also subscribe there to be notified when an incident is created, updated, or resolved.

15.9. Where a failure was severe enough that the paid period lost its purpose for you, the refund described in item 2.6 of our Refund Policy applies instead of the credit in this section, and the choice between the two is yours.

§16 Areas of responsibility

16.1. To make the boundaries clear for both sides, this section sets out which parts of a webinar fall within the Service's area of responsibility and which remain within the area of responsibility of the hosts and the administrators of the event.

16.2. The Service takes full responsibility for the stable operation of everything under its direct control. This covers the service itself, the website, the control panel, the webinar rooms, the streaming servers, and the cloud infrastructure. We maintain, monitor, and continuously improve this infrastructure, and we are fully accountable for its reliable performance.

16.3. The stability of local equipment and the connection on the user's side remains within the area of responsibility of the hosts and the administrators of the webinar. This covers reliable hardware, a stable and good-quality internet connection, webcams, microphones, and any other devices used to run an event.

16.4. We have no technical means of influencing this part, for the simple reason that we have no physical access to the equipment, the premises, or the network of the host. We cannot replace a faulty microphone, strengthen a weak signal, or restore a connection that a local provider has cut off.

16.5. For this reason, responsibility for a poor connection, network failures, missing or non-functioning equipment, an internet outage on the provider's side, and any blocking imposed by a provider or a local network rests solely with the administrators and the hosts of the webinar.

16.6. This division of responsibility reflects the practical reality of any online service and in no way reduces our commitment to the part that belongs to us. Within our own area, we hold ourselves fully accountable to you.

§17 Conflict resolution

17.1. The Service cannot guarantee that all disputes will be resolved in the User's favor.

17.2. However, we are committed to making every effort to resolve issues as quickly as possible.

17.3. The Service reserves the right to deny service and permanently delete an account from the system, without retaining any information, if the User deliberately insults our support team or specialists or behaves towards them in an abusive or otherwise unacceptable manner. We will provide a warning before taking such action unless the behavior is deemed excessively harmful.

17.4. This User Agreement, the Privacy Policy and the Refund Policy, which you accept together at registration, and any dispute arising out of any of them, are governed by the law of the Republic of Lithuania, without regard to its conflict of law rules.

17.5. If a dispute arises, write to our support team first, because most matters are settled there. If that does not resolve it, the dispute is heard by the court at the registered office of UAB "Akovana" in Vilnius, Lithuania. This does not take away any right a consumer has under the law of their country of residence to bring proceedings there.

§18 Final provisions

18.1. We may change this User Agreement at any time. Each change takes effect once it is published on our website, and we inform users in advance by email or by a notice in the account. Continuing to use the service after that notice means you accept the changed version. If you do not accept it, you can stop using the service and close your account.

18.2. Whatever the date of the events in dispute, the binding version of this User Agreement is the one published on our website.

18.3. If any provision of this User Agreement is held invalid or unenforceable, the remaining provisions stay in full force.

18.4. Neither side may assign this User Agreement without the consent of the other, and that consent will not be withheld without good reason. We may assign it on notice to you in connection with a merger, an acquisition, a reorganisation, or a sale of the assets used to run the platform.