The free trial plan can be used for 30 days. During this trial period you can learn the available features of the service and choose the plan that suits you best.
Once 30 days have expired you can choose any paid plan and continue to use your registered account. Please note, if you decide to discontinue using the service, all uploaded files (videos, keynotes, etc.) will be purged, and the account cancelled in 30 days.
Free plan has two limitations
The rest of functionality is provided in full.
We have three types of packages: one-time, annual and monthly plans. One-time plans are valid for 24 hours from the time of payment. Validity of a monthly plans — 30 days, and 365 days for annual plan from the date of payment.
Any chosen plan can be paid for up to 12 months.
Payment is made via the payment system which supports Visa, MasterCard and DebitCard.
We don't limit the number of webinars. You can conduct an unlimited number of webinars in any plan.
If you pay for more than two months or buy any paid plan with more than one webinar room you get 10% off ever since.
We use the most advanced technology to protect user data. All of your information, uploaded keynotes, videos, files, video and sound streams are protected using SSL certificates.
Yes, all your guests and webinar attendees have the ability to log on using an account in one of the seven social platforms.
We use adaptive quality of audio and video compression, so the broadcasting quality during the webinar is dependent on the speed of your Internet connection. For the highest quality your Internet speed should be at least 2MB (if you use a camera during a meeting). If you don't use camera the Internet connection may be slower.
The following file formats can be uploaded and used during the webinar:
Yes. You just need to download the latest version of MyOwnConference mobile app using links:
iOS AndroidListen to broadcast, write messages in chat, read posts of presenter and other participants, watch video, presentation and screen of presenter.
No, the app is only for participation. Currently, we develop a mobile application using which you can conduct online events.
In Google Chrome, you need to confirm permission for accessing your webcam and microphone twice: in Adobe Flash Player Settings and in the browser popup in the upper part of the screen. Confirm it by pressing the "Allow" button.
Our software for webinars usually works with any browser and on any platform. Our team tests the platform on all currently available operating systems and on all available browsers. But, unfortunately, sometimes there are exceptions. For example, the webinar will not work if:
If you or your attendees have such problems using our platform, please contact our technical support. We will try to help you as soon as possible.
Check what section you upload the materials to. You cannot upload videos to keynote section, keynote to the files section, etc.
If you or your attendees have such problems using our platform, please contact our technical support. We will try to help you as soon as possible.
This problem may occur if you have incorrect time on your computer. You need to enable the Get Date and Time from the Server feature in your computer settings, or set the current time and date manually. Necessity of having precise date and time settings is connected with the security of our service and impossibility of viewing the files you uploaded apart of your webinar.
The system allows uploading a keynote of up to 50 MB containing no more than 200 slides.
Because a password had been set on the file. Our system cannot open password-protected files. Therefore, before uploading a keynote, you should make sure file doesn't contain the password.
If you're a listener of the webinar, this situation may occur because the webinar moderator has blocked your access to this webinar. In this case, you should contact the webinar organizer to provide you with a link to the webinar and find out the reason for blocking.
It might be possible you system administrator denied access to the websites and services not complying with the corporate requirements.
It is possible that your system administrator has disabled access to several sites and services that do not meet the corporate requirements.
Open access to the following resources:
After install of Windows 10 Anniversary Update some users have a problem with work of webcam. Microsoft plans to fix this error in September for MJPEG format. But there are no stipulated dates for cameras that support H.264. For now we can solve this problem by making changes to the Windows registry. For do this:
HKEY_LOCAL_MACHINE \ SOFTWARE \ WOW6432Node \ Microsoft \ Windows Media Foundation \ Platform.Or simply download the file and run it on your computer.
For recording a webinar, you need to click the Record button during the meeting. To stop recording, you need to click the same button.
Record will contain everything that happens during a webinar. List of users, cursor, buttons and chat messages will not be included to the record.
When stopped, the record will be sent to conversion automatically. The recorded webinar will be available for download in the control panel and in the room in MP4 format (video - H.264, audio - AAC). In addition, you can watch the record online or replay it during other webinars.
For inviting participants to the webinar, you will need to copy the link to a webinar room login page:
After copying the link, you can send it to attendees.
Besides you can activate the "Share" function for your attendees and promote your event in that way.
Yes. You can integrate the service into your website and users can take part in the webinar directly from your site. Built-in version supports audio and video broadcasting, keynotes, videos and desktop sharing.
People using the built-in version participate in the webinar only as Listeners: they cannot speak, read or send messages in the chat, neither can they take part in polls.
The system allows uploading files of up to 100 MB, having not more than 250 slides.
Yes. You can Import subscribers from any mailing system that requires subscription confirmation by users, such as Smart Responder or Mail Chimp.
You need to contact MyOwnConference support to import subscribers from other systems. We will check to avoid sending emails to those addresses that did not agree to receive a particular mailing.
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