No search results :(
There’s no time limit on the free plan. It’s free forever.
Want to sign up? Click here.
All other features work just like the premium plans.
We have 3 types of plans: one-time, annual, and monthly.
One-time plans are valid for 24 hours from the time of payment and one-time plans bought in advance start at 00:01 on the date selected until 23:59.
Monthly plans are valid for 30 days from the date of payment and annual plans are valid for 365 days from the date of payment.
You can pay via card or bank transfer. Payment is made using PayPal and the Paysera payment system. This supports WebMoney, Visa, and MasterCard.
If you want to pay by bank transfer, go to the profile section in your dashboard, enable "Use company details" and enter your details into the required fields. Then go to the payment section, select your chosen plan, press "Buy now", and select "Wire transfer".
You'll receive instructions on where to send your payment (including account details and a reference number to add). Once your transfer has been processed, you'll receive an invoice for accounting purposes.
Please note if you pay via bank transfer your account will be active within 3 to 7 business days. For faster activation, please use an alternative method.
Important! You can’t use the bank transfer method for one-day plans. Please use a card or Paypal.
You can buy an extra 100 seats at any time during the webinar. Click the "Menu" button in the upper right corner of the webinar room and select "Buy additional seats". After successful payment, your webinar room will be increased by 100 seats for the next 5 hours.
Buying extra seats does not increase the recording time of the free plan.
Between presenters, the delay will always be less than 1 second. However, the presenter’s web-browser must support Web Real-Time Communication technology.
Attendees can expect to hear and see presenters with a 4-10 second delay.
We use adaptive video quality so the quality you experience depends on your internet speed. The faster your internet the better quality. As a ballpark, your speed should be no less than 4 - 5 Mbps for events with one presenter. Test out connections and check your results here.
When attendees are located at the same IP address, the internet speed is divided by the number of connections. We do not guarantee webinar audio/video quality in this scenario. For corporate events, we advise an internet speed of 50 Mbps or more.
You can share and present the following file formats during your webinar:
Fear not. In the Google Chrome browser, you need to grant permission to access your webcam and microphone. Upon entering the webinar you’ll find a pop up in the upper part of the screen, you need to click the "Allow" button to confirm permissions.
If this didn’t appear for you click the three dots in the top right corner of your Google Chrome browser, go to settings, click "Privacy and security", click "Site settings", then under "Permissions", you’ll find the settings to fix the issue.
Our webinar platform usually works with any device or browser. The team tests the platform on all currently available operating systems and browsers. But, sometimes there are exceptions. The webinar won’t work if:
If you or your attendees have issues using our platform, please contact our technical support. We’ll try to get you up and running as soon as possible.
Check if you’ve uploaded the file to the correct section of the dashboard. You can’t upload videos to the keynote section for example.
If you still have issues using the platform, please contact technical support. We’ll try to help you as soon as possible.
Your keynote file could exceed the maximum supported size. The system allows an uploaded keynote of up to 200MB containing no more than 300 slides.
Or your file format isn’t supported. We support: .ppt .pptx .pdf .odp .png .jpg
Due to technical limitations, iPhones and iPads only support webinars with one presenter. When 2 or more presenters speak you can only hear one at a time.
With 2 or more presenters, the webinar attendee needs to enable or disable the webcam of the other presenters manually.
You may have been blocked from attending the webinar. If this happens, you should contact the webinar organizer to provide you with a new link.
It might be that your corporate network administrator stops you from accessing certain sites. You may need to request your administrator to allow access to the following sites:
*.moc.ac
*.mywebinar.io
*.mywebinar.net
*.mywebinar.live
*.mywebinar.com
*.myownconference.com
*.myownconference.net
*.myownconference.org
Besides denied access, the webinar could be full. The host can buy more seats if necessary. See our question - How do I buy more seats during the webinar?
This depends on what’s shared during the webinar as well as the number of presenters. Broadcasting with a microphone and webcam will require less speed than showing attendees a video alongside your webcam and microphone.
See connection requirements below or take a speed test here.
↑ Upload ↓ Download Broadcasting with microphone and webcamPresenter ↑ | Presenter ↓ | Attendee ↓ | |
1 presenter | 1 Mbps | 2 Mbps | 2 Mbps |
2 presenters | 1 Mbps | 4 Mbps | 4 Mbps |
3 presenters | 1 Mbps | 6 Mbps | 6 Mbps |
4 presenters | 1 Mbps | 8 Mbps | 8 Mbps |
5 presenters | 1 Mbps | 10 Mbps | 10 Mbps |
6 presenters | 1 Mbps | 12 Mbps | 12 Mbps |
7 presenters | 1 Mbps | 14 Mbps | 14 Mbps |
8 presenters | 1 Mbps | 16 Mbps | 16 Mbps |
9 presenters | 1 Mbps | 18 Mbps | 18 Mbps |
Presenter ↑ | Presenter ↓ | Attendee ↓ | |
1 presenter | 2 Mbps | 3 Mbps | 3 Mbps |
2 presenters | 2 Mbps | 5 Mbps | 5 Mbps |
3 presenters | 2 Mbps | 7 Mbps | 7 Mbps |
4 presenters | 2 Mbps | 9 Mbps | 9 Mbps |
5 presenters | 2 Mbps | 11 Mbps | 11 Mbps |
6 presenters | 2 Mbps | 13 Mbps | 13 Mbps |
7 presenters | 2 Mbps | 15 Mbps | 15 Mbps |
8 presenters | 2 Mbps | 17 Mbps | 17 Mbps |
9 presenters | 2 Mbps | 19 Mbps | 19 Mbps |
Presenter ↑ | Presenter ↓ | Attendee ↓ | |
1 presenter | 2 Mbps | 1 Mbps | 1 Mbps |
2 presenters | 2 Mbps | 2 Mbps | 2 Mbps |
3 presenters | 2 Mbps | 3 Mbps | 3 Mbps |
4 presenters | 2 Mbps | 4 Mbps | 4 Mbps |
5 presenters | 2 Mbps | 5 Mbps | 5 Mbps |
6 presenters | 2 Mbps | 6 Mbps | 6 Mbps |
7 presenters | 2 Mbps | 7 Mbps | 7 Mbps |
8 presenters | 2 Mbps | 8 Mbps | 8 Mbps |
9 presenters | 2 Mbps | 9 Mbps | 9 Mbps |
Recoding a webinar is easy. Just click the record button during the meeting. To stop recording, click the same button. Any of the webinar moderators can start and stop recording.
When stopped, the recording is sent to the cloud. The recording will be available for download from the control panel or the room in MP4 format (video - H.264, audio - AAC). You can watch your recording online or replay it during other webinars.
Login to your webinar room, click "Documents", then select "Keynotes" and use the "Upload" button. A pop-up window will appear and select your chosen file.
We support the following formats: .ppt .pptx .pdf .odp .png .jpg
If you are still experiencing difficulties, please feel free to contact us