A webinar moderator is a position that recently emerged, and it’s now becoming a demanded profession. These days, you’ll see such a vacancy a lot on job listing websites.
Moderators at the webinar
If this is something you’re interested in, you can master all the intricacies of the profession in special online courses. A lot of people have shown interest in the new profession, and it is rapidly growing.
Let’s figure out who is a webinar moderator, what functions it performs, and how to work with moderators in the MyOwnConference webinar service.
Who is a webinar moderator?
The webinar moderator handles most of the organizational and technical issues before, during, and after the broadcast. Thanks to this specialist’s work, the speaker can concentrate on the presentation 100% without worrying about any technical difficulties.
The moderator usually works remotely and earns an average of $17 per hour, although prices for large-scale events can be much higher.
Free plan for webinars and online classes from MyOwnConference
What does a webinar moderator do?
Of course, everyone who is looking for a moderator for their webinars presents the duties of a moderator in their way. But in general, the main functions of the moderator include:
- Moderators upload all the necessary materials and presentations to the webinar room.
- Check the performance of the equipment. Makes trial calls with everyone who will speak at the webinar.
- Send invitations to participants.
- Communicate with the support of the webinar service if there are any questions or difficulties.
- Solves all technical issues during the broadcast. For example, instructs the participant who cannot see/hear the presenter or complains about other technical difficulties on what to do.
- They publish in the chat links to sales pages, a contact page, landing pages with gifts and special offers during the webinar.
- Moderates the chat, removes spam and offensive messages, and blocks participants.
- Download the webinar recording and send it to the attendees.
How to work with moderators, speakers, and presenters in the service
You can add hosts to a webinar in advance or while you are setting the event up. The panel side of this, all four roles and the steps to add somebody, is covered by moderator and presenter management.
Open the settings of your webinar and go to the "Moderators" tab. The panel there is headed "Webinar presenters" and lists everyone in your account, with a tick against the people attached to this event. "Add new" opens a short form, where a name is the only thing strictly required and the email is what decides whether the platform can write to that person at all.
There are four roles in MyOwnConference, and they are not all handed out the same way.
👉 "Account owner" is you. The owner is on every event automatically, carries a gold crown instead of a checkbox in the list, and cannot be removed from an event.
👉 "Administrator" reaches everything, in the control panel as well as in the room. This one is not offered in the form, so you will see it under the name of somebody who already holds it, but you do not hand it out from there.
👉 "Moderator & speaker" runs the event itself, which covers going on air and moderating the chat.
👉 "Guest speaker" joins to present and does without the wider controls. It is also how you bring in somebody who is not presenting in the usual sense, an interpreter for instance.
So the "Permissions" list in that form offers two of the four, "Moderator & speaker" and "Guest speaker". Whichever role somebody holds is shown under their name everywhere they appear afterwards.
"Room and email language" sits in the same form and sets the language of the room and of any message sent to that person, which matters when your team does not all share one language.
Everyone you tick gets their own personal link, and it is not interchangeable with anybody else's. Invited hosts receive an invitation carrying that link.
Note that hosts reach the webinar room only. One account sits behind the control panel and it stays yours, so moderators and guest speakers never see the account itself.
Summary of the webinar moderator role
A webinar moderator is a promising profession. This specialist solves several problems, which makes life easier for the webinar host and organizer. Invite moderators to your events, and if you have any questions, contact our online consultant.
Read next: What if webinar attendees complain about the sound, video, and so on?
FAQ
What is the difference between a moderator and speaker and a guest speaker?
A moderator and speaker runs the event, which covers going on air, handling technical issues and moderating the chat. A guest speaker joins to present and does without those wider controls, so they work with the files they uploaded themselves.
When should a moderator be invited to a webinar?
You should invite a moderator at the planning stage, so they can upload materials, test equipment and be ready before the live event.
What rights does a moderator have compared to an administrator?
A moderator and speaker works inside the webinar room, where they run presentations, moderate the chat and handle the event itself. An administrator reaches the control panel as well, which is the difference. Neither of them switches the broadcast technology of a room, because that choice belongs to the account owner.
What happens if participants have technical issues during a webinar?
The moderator helps them by diagnosing the problem, giving instructions and liaising with support, so that they can see and hear the presenter properly.
How can the moderator support monetization during the webinar?
The moderator can post links in chat to landing pages, contact pages or special offers, allowing attendees to follow up on sales or gifts while the speaker focuses on the talk.
